Episode 21

full
Published on:

18th Jun 2022

20 minutes to build a better culture

What would you give for a team that was loyal, trusting, productive, transparent, and got along great? (You might even think that team doesn’t exist). What if it only took 20 minutes to get that team? ‘The 20’ is one of the most underrated tools for building culture as it satisfies one of the most powerful human desires, that being the desire to feel important. Not only that but one on one time allows a team member to share things they wouldn’t otherwise feel they could share.

It's not only good for the team member and the rest of the crew, but it’s also good for you as an owner and the business. When you really care about your team and make their life better, they will repay you with their loyalty, but you only know how to fix a team members problems when you know what they are. Word spreads when you’ve got a good culture with a happy team, hiring is a whole lot easier when people want to work for your business because they know about your reputation.

In this episode you’ll learn more about what ‘The 20’ is and how to run the session so that you get the most bang for your buck. You’ll learn ways you can make the session your own, and how to deal with any awkwardness there might be. Then finally you’ll know what NOT to do, which ensures you get the desired result from the meeting.

WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:

  • A simple and quick tool to build a better culture
  • Increase staff retention so you don’t have to keep hiring and retraining
  • More respect from your team for you as a leader


LINKS MENTIONED IN THIS EPISODE:

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About the Podcast

The Profitable Tradie Podcast
For Trades & Contracting Business Owners Who Want More Profit, More Freedom, and Less Stress
If you run a plumbing, electrical, HVAC, or any other trades business and you’re tired of long hours, cash flow headaches, and pricing battles, this podcast is for you.



Join Tony Fraser-Jones and Phil Smith from Profitable Tradie as they break down straight-shooting strategies to help you make more money, work fewer hours, and get your business running smoothly—without the usual headaches.



We tackle the real challenges every trades business owner faces:
✔ How do I find and keep good techs when everyone is hiring?
✔ What do I do when customers don’t pay their invoices?
✔ How do I charge what I’m worth without getting undercut?
✔ Should I buy or lease my next truck or van?
✔ How do I get my crew to stop scrolling their phones and actually work?
✔ What’s the second easiest way to increase my profits? (The first is hitting play on this podcast!)



We also bring on some of the most successful trades business owners in the world—real people who’ve built multimillion-dollar companies—so you can learn exactly how they did it.



This isn’t just another business podcast. It’s your shortcut to building a highly profitable, well-oiled trades business that gives you more money and more freedom.



👉 Subscribe now and join thousands of tradies and contractors turning their businesses into profit machines.

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Tony Fraser Jones