Episode 21

full
Published on:

18th Jun 2022

20 minutes to build a better culture

What would you give for a team that was loyal, trusting, productive, transparent, and got along great? (You might even think that team doesn’t exist). What if it only took 20 minutes to get that team? ‘The 20’ is one of the most underrated tools for building culture as it satisfies one of the most powerful human desires, that being the desire to feel important. Not only that but one on one time allows a team member to share things they wouldn’t otherwise feel they could share.

It's not only good for the team member and the rest of the crew, but it’s also good for you as an owner and the business. When you really care about your team and make their life better, they will repay you with their loyalty, but you only know how to fix a team members problems when you know what they are. Word spreads when you’ve got a good culture with a happy team, hiring is a whole lot easier when people want to work for your business because they know about your reputation.

In this episode you’ll learn more about what ‘The 20’ is and how to run the session so that you get the most bang for your buck. You’ll learn ways you can make the session your own, and how to deal with any awkwardness there might be. Then finally you’ll know what NOT to do, which ensures you get the desired result from the meeting.

WHAT YOU’LL GAIN FROM IMPLEMENTING TODAYS PODCAST:

  • A simple and quick tool to build a better culture
  • Increase staff retention so you don’t have to keep hiring and retraining
  • More respect from your team for you as a leader


LINKS MENTIONED IN THIS EPISODE:

Thanks for joining us this week. Want to subscribe to The Profitable Tradie Podcast? Have some feedback you’d like to share? Connect with us and leave us a review with a 5-star rating. If you think that’s too high, tell us why that is, we’d love to hear from you! Just shoot me an email with the word ‘PODCAST’ in the subject line to tony.fraserjones@profitabletradie.com



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About the Podcast

The Profitable Tradie Podcast
How to build a profitable Plumbing, Electrical or similar business that gives you the time, money and freedom to enjoy life.
Are you the owner of a Plumbing, Electrical, or similar service business and looking to increase your profits and regain your freedom?


If you answered yes to any of the above then follow/subscribe now, this is the podcast for you!

Presented by Tony Fraser-Jones and Phil Smith from Profitable Tradie. We dive into what it takes to build a profitable trades business that gives you the time and freedom you deserve.

We touch on topics like...
- How to hire decent tradespeople.
- What to do when clients don't pay their invoice.
- How to get around people beating me down on what I charge.
- Should I buy or lease my next van/truck?
- How to get my team to get off their phones and be motivated for work.
- The second easiest way to increase your profitability.

Along with sharing a ton of free resources so you can get started on what we're discussing right away!

We also talk with some of the world's most successful trades business owners and learn how they took their businesses from mediocre to multimillion.

In short. We don't know what we don't know.

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Tony Fraser Jones