Episode 116

full
Published on:

10th Apr 2024

What To Say When Customers Object To Your Price

NO. 

Not the word you want to hear when tendering for a job.  

We’re not all silky salesmen. 

So we all know that hearing the N word is part of business ownership. 

But as you’ve probably heard about negotiation, no doesn’t mean no. 

Whether someone has outright rejected your quote or is bartering with you to get a better deal... 

There are certain things you can say to put the ball in your court. 

Like a lot of business owners, I’m not interested in the airy details. 

I’m interested in knowing Exactly how to respond when someone objects one of my quotes. 

So the guys sat down to record a training session on exactly what to say.  

WHAT YOU’LL GAIN FROM LISTENING TO TODAY’S PODCAST: 

  1. Settle on prices which favor you more 
  2. Have more confidence in defending your price 
  3. Develop crucial negotiating skills 

LINKS MENTIONED IN THIS EPISODE:

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About the Podcast

The Profitable Tradie Podcast
For Trades & Contracting Business Owners Who Want More Profit, More Freedom, and Less Stress
If you run a plumbing, electrical, HVAC, or any other trades business and you’re tired of long hours, cash flow headaches, and pricing battles, this podcast is for you.



Join Tony Fraser-Jones and Phil Smith from Profitable Tradie as they break down straight-shooting strategies to help you make more money, work fewer hours, and get your business running smoothly—without the usual headaches.



We tackle the real challenges every trades business owner faces:
✔ How do I find and keep good techs when everyone is hiring?
✔ What do I do when customers don’t pay their invoices?
✔ How do I charge what I’m worth without getting undercut?
✔ Should I buy or lease my next truck or van?
✔ How do I get my crew to stop scrolling their phones and actually work?
✔ What’s the second easiest way to increase my profits? (The first is hitting play on this podcast!)



We also bring on some of the most successful trades business owners in the world—real people who’ve built multimillion-dollar companies—so you can learn exactly how they did it.



This isn’t just another business podcast. It’s your shortcut to building a highly profitable, well-oiled trades business that gives you more money and more freedom.



👉 Subscribe now and join thousands of tradies and contractors turning their businesses into profit machines.

About your host

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Tony Fraser Jones